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Exibeat – Privacy Policy

Effective Date: November 2025
Contact: Customer Support

1. Purpose of this Page

This Privacy Policy explains how Exibeat collects, uses, stores, shares and protects your personal data, and what rights you have under the General Data Protection Regulation ("GDPR") and other applicable laws.

2. Data Collected

We collect and process:

  • Registration information (email, optional name or artist role)
  • Account details (DJ or Producer profile)
  • Uploaded track data and metadata (file, BPM, genre, cover art)
  • Payment/payout information (billing address, transaction records) — note: we do not store raw credit-card details on our servers
  • Technical & usage data (IP address, device/browser type, logs) for security, fraud prevention and analytics

3. Purpose & Legal Basis

We process your personal data in order to:

  • Provide, maintain and improve the service (contract fulfilment)
  • Communicate with you about your account and platform features (contract or legitimate interest)
  • Obtain your consent where required (marketing, analytics)
  • Comply with legal obligations (payments, tax records)
  • Protect against fraud, ensure security and enforce our Terms (legitimate interest)

4. Data Sharing & Third-Parties

  • We use GDPR-compliant third-party providers (hosting, payments, email, analytics) under data-processing agreements.
  • We may disclose your data if required by law or to protect our rights or those of other users.
  • We do not sell your personal data to unconnected third parties for marketing purposes.

5. Data Retention & Storage

  • Your personal data is stored in the EU and protected using industry-standard encryption and access controls.
  • Data is retained for as long as your account is active or as needed to provide the service, plus retention as required by law (e.g., payment and tax records up to 10 years).
  • You may request deletion of your account; residual data may persist if required by law or to preserve legitimate interests (fraud prevention, legal claims).

6. Your Rights

Under the GDPR (and as applicable elsewhere) you have:

  • Access & Copy – request a copy of your personal data
  • Correction & Deletion – request correction of inaccurate data or deletion when possible
  • Restriction & Portability – request processing be limited or receive your data in a machine-readable format
  • Withdraw Consent – you may withdraw previously given consent without affecting processing done before the withdrawal

You may lodge a complaint with your local data protection authority.

7. Cookies & Tracking Technologies

For details about cookies and tracking, see our Cookie Policy.

When you first visit, you will be presented with a cookie banner where you can accept, reject or manage preferences.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction or damage.

9. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the "Effective Date" at the top of this page. If material changes are made, we'll notify you via email or via a prominent notice on the platform.